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Tip 225: Can't Connect to Exch Server?
Tip 226: Manage Read Receipt Requests
Tip 227: Identify Canceled Meetings
Tip 228: Keep Search Folders Searching
Tip 229: Copy the Outlook Bar
Tip 230: OL doesn't remove Re: Re:
Tip 231: Preview Draft Messages
Tip 232: Color Messages Using Rules
Tip 233: Advanced Find
Tip 234: Windows Shortcuts
Tip 235: Calendar Shortcuts
Tip 236: Multiple Outlook Calendars
Tip 237: Countdown Appointments
Tip 238: Clipboard Clears
Tip 239: Folder Names are Cut Off
Tip 240: Archive OWA Using Outlook
Tip 241: Outlook's HTTP Protocol
Tip 242: Mail Merge Categories
Tip 243: Permanently Deleting Items
Tip 244: Backup BCM databases
Tip 245: Outlook2003 Desktop Alerts
Tip 246: Custom Voting Buttons
Tip 247: Printing emails
Tip 248: Disable Antivirus Scanning
Tip 249: More Antivirus Comments
Tip 250: Viewing Long Folder Names
Tip 251: Outlook2003 Autosignature
Tip 252: Using a PST Stored on a CD
Tip 253: Identifying QuickFlags
Tip 254: Copying Lists
Tip 255: Enabling Disabled Items
Tip 256: Using F11 and Add-ins
Tip 257: Share Messenger Contacts
Tip 258: Can't Attach Zips
Tip 270: Display Navigation Calendars
Tip 259: Calendar Display Looks Wrong
Tip 260: All Day Event Reminders
Tip 261: Autoformatting Limits
Tip 262: Exchange Server 2003 SP2
Tip 263: WinXP Unread Message Count
Tip 264: Email Won't Send
Tip 265: Business Contact Manager v2
Tip 266: Reply in Different Colors
Tip 267: Troubleshooting Steps
Tip 268: Storing Documents in Outlook
Tip 269: Spell Check Plain Text Replies
Tip 271: Print Part of a Message
Tip 272: Creating Custom Searches
Tip 273: Add Folders to Favorite Folders
Tip 274: Change Open or Save Options
Tip 275: Blocking Email Addresses
Tip 276: Display Inline Images
Tip 277: Automatically Send & Receive
Tip 278: Filter Blank Senders
Tip 279: Exchange Extensions Errors
Tip 280: Resolving Addresses
Tip 281: Recurrence Pattern Filter
Tip 282: Display Calendar Names
Tip 283: Booklet Printing Hotfix
Tip 284: OL2003 Calendar Order
Tip 285: Read Only Attachments
Tip 286: Address Book Sort Order
Tip 287: Spouse & Children's Birthdays
Tip 288: Using the Activities tab
Tip 289: Activities & Advanced Find
Tip 290: Flags and Reminders
Tip 291: Outlook's Missing Holidays
Tip 292: Disable COM Add-ins
Tip 293: Hyperlinks Not Working?
Tip 294: Create an Accounts Toolbar
Tip 295: Get a Free Digital ID
Tip 296: Print Notes on a New Page
Tip 297: Drag & Drop to Create Items
Tip 298: Convert Plain Text to HTML
Tip 299: Repling to Multiple Addresses
Tip 300: Save Time Using Templates
Tip 301: Printing Just One Page

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More Antivirus Comments

Last week I told you how to disable Norton Antivirus's Office document scanner and a couple of people thought it was unwise and highly dangerous to disable the Office plugin.

So how dangerous or unsafe is it to disable your antivirus's document scanning features? Like everything else, it depends on the person and the network and common sense prevails. Because antivirus scanners are only as good as their most recent definition update, it's riskier to have two year old definitions than it is to disable document scanning.

For many people, there is no increase in the risk because they are careful about the documents they open and how they get them. For those who lack this level of self-control, autoprotect, macro security, and Outlook's attachment security reduce the risk to almost nothing.

Infected Office documents are rare these days. If you use a newer version of Word, macro viruses can't run unless you lower the macro security level. (Never set it on low, use medium or sign your macros using selfcert.) Disabling the Office plugin is very low risk unless you use a lot of documents that are stored on removable media and set your macro security to low. If either is true, you should scan the documents before opening.

If the virus can't get in, users won't run it.
If they can't access it, they won't run it.

Corporate mail users should never see infected attachments because infected messages and executables are removed from the message stream before they reach the users mailbox. A network drive should never have an infected document. If there isn't a network virus scanner, a gateway email scanner, and group policy controlling the users' ability to disable antivirus or bring files into the network, they need to install a scanner then review their IT department and policies. (Even on the tightest network, a desktop virus scanner is needed as backup, especially if the users have Internet access, but they shouldn't need email or document scanning enabled.)

If you open an attachment directly from an email, it's written to the drive and as long as you have autoprotect enabled (always recommended), it will be scanned. Email scanning (at the desktop) causes a lot of problems connecting to the mail servers and adds no additional level of safety - just an earlier warning.

If you use a version of Outlook (or Outlook Express) that blocks potentially dangerous attachments, resist the urge to disable the security feature. This will help protect you against new viruses not yet identified by your virus scanner. (If you disable the attachment blocking features in Outlook, the document scanner is the least of your worries.)

If you use documents on floppy disks, USB keys, CDs or other removable media, the file is only scanned by autoprotect if you copy it to the hard drive or initiate a manual scan. If the file came from someone else, it should always be scanned before opening. (Network files will be scanned by the network scanner.)

Remember, your antivirus only protects you against viruses it knows about. This means you are susceptible to viruses discovered after your last update. Keep your viruses definitions up-to-date and don't open attachments you aren't expecting or didn't request and your risk of infection is zero.